Privacy Policy
Effective Date: August 24, 2025
At Best Mobile Notary, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, or remote online notary services.
1. Information We Collect
We collect personal and non-personal information in the course of providing notary services, including but not limited to:
- Full name
- Contact information (email, phone, address)
- Government-issued identification (for identity verification purposes)
- IP address and device information
- Uploaded documents for notarization
- Audio/video recordings of Remote Online Notarization sessions (as required by Texas law)
2. How We Use Your Information
We use your information to:
- Provide, manage, and deliver notary services
- Verify your identity as required by law
- Schedule and manage appointments
- Process payments (if applicable)
- Maintain legally required notarial records
- Respond to inquiries or legal requests
- Improve our services and website performance
We do not sell or rent your personal information to third parties.
3. Legal Compliance
As a Texas-commissioned notary public, we comply with all applicable federal and Texas state laws, including:
- Texas Government Code Chapter 406 (regarding Remote Online Notarization)
- Secretary of State notarial recordkeeping requirements
- Secure storage and encryption of notarial records, including video recordings
- Required identity verification procedures
RON sessions are recorded and retained for at least five years, as required by law.
4. Sharing of Information
We may share your information with third parties only in the following circumstances:
- With your explicit consent
- With authorized title companies, lenders, or legal professionals involved in your transaction
- With service providers that help us securely process your information (e.g., identity verification or secure document storage)
- As required by law, subpoena, or court order
All third-party service providers are required to adhere to strict confidentiality and data security practices.
5. Data Security
We use industry-standard security measures, including:
- Secure Socket Layer (SSL) encryption
- Encrypted data storage
- Multi-factor authentication for notary access
- HIPAA-compliant platforms (when required for medical or sensitive documents)
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of personal data (except where legally required to retain it)
- Withdraw consent for processing (where applicable)
To make a request, please contact us at [insert email address].
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors without verifiable parental or legal guardian consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:Best Mobile Notary
Email: [email protected]
Phone: (210) 549-8189
Website: www.bestmobilenotarypublic.com
Location: San Antonio, Texas